Our DIY service is fully online but if you do have a question please email us at firstname.lastname@example.org
At Water Wise Services we are aware of the problems that landlords and others face in having work carried out. Having to coordinate tenants, customers, service users, letting agents and tradesmen can be a nightmare especially when living miles away. And now you have a legal obligation to have a Legionella Risk Assessment carried out.
We offer a Do It Yourself or DIY Legionella Risk Assessment service for domestic and low risk properties. We believe this service to be unique in the UK. Yes, there are other DIY Legionella Risk Assessment products but unlike other services, with us your risk assessment is checked and assessed by one of our Water Wise Engineers giving you that extra piece of mind. This service is only available for domestic rented & low risk properties. The property must be supplied by mains cold water and not include equipment such as air source heat pumps or water heating through solar panels because this type of equipment requires specialist knowledge to carry out an inspection.
We often get phone calls from Landlords who have received a letter or email from letting agents telling them that Legionella Testing is a legal or statutory obligation, it is not. You are legally required to have a valid Legionella Risk Assessment in place and one of the outcomes of the risk assessment may be to have Legionella Testing carried out but in domestic properties this is rare.
How Our Service Works
The process is a very simple one;
Yes, it really is that simple. Our "How to Guide" takes you through the simple easy steps on how to complete the risk assessment. All we ask is that you complete the risk assessment within 30 days.
For this service to be applicable to you, your property must be supplied by mains cold water, not include any solar panels, air or ground source heat pumps. The property must not be open to the public (unless you have a small domestic sized water system), be any form care home, place of business or have a water system larger than you would find in a domestic property.
To carry out the inspection you will need a thermometer of some type that has a temperature range of between 0c to 100c.
Please note this is not an automated service, all emails and correspondence are dealt with our service team rather than just automated systems, so replies will not be instant.
Payments are made via PayPal and not directly to Water Wise giving our customers that extra protection. If you cannot see the PayPal button directly below then please email us and we can send you a PayPal invoice instead.
Common Questions & Answers
I Did Not Need a Risk Assessment Before, Why Now? The HSE periodically reviews Health & Safety practices and Codes of Practice. In November 2013 the HSE released its 4th edition of the ACOP L8 and for the first time domestic properties fell under the requirements of the ACOP L8.
We Have a Combi Boiler, We Don't Need a Risk Assessment Do We? A combi boiler is generally low risk but yes you still need a risk assessment. The ACOP L8 does not allow for any exemption.
My Letting Agent Says I Must Use Their Service? It depends on your agreement with the letting agent but as a landlord you are the duty holder and the risk assessment is your responsibility. You have to ensure the risk assessment is carried out in a competent manner.
Can't I Just Do My Own Risk Assessment? Yes, you can but you may need to demonstrate that you have the knowledge, skill and competency to have carried out the risk assessment correctly and our service supports you in carrying out the assessment.
How Often Do I Need to Renew the Assessment? The ACOP L8 requires that the risk assessment be reviewed at least once every two years or more often depending on changes to the system.