City & Guilds Qualified and Trust Mark Certified Legionella Services

Under health & safety law businesses, landlords and organisations of all types and sizes are required to take steps to minimise the potential risk of Legionella bacteria.  In support of these requirements the HSE have released the 4th Edition of the ACOP L8.  The offical guidance requires that all those involved in the assessment, control and prevention of Legionella bacteria are technically competent.  It is the responsibility of the "Duty Holder (the customer) to ensure those involved, including contractors are competent to carry out the required tasks.  In November 2018 Four Seasons Care Homes was fined £600,000 for Legionella failures which included failing to ensure the competency of contractors.  In December 2018 Tendring Council was also fined for Legionella failures which included over estimating the abilities of staff and under estimating the work involved.  To allow us to demonstrate our competence to our customers we are one of the few service providers in the UK to meet the Government Endorsed Trust Mark standard.

Trust Mark was established in 2005 with Government, industry bodies and consumer protection groups.  Trust Mark is the only Government Endorsed Technical Competance Scheme in the UK and operates under a Government Licence from the Department of Business, Energy and Industrial Strategy.  When using a Trust Mark Registered Business, you know they are engaging an organisation that has been vetted to meet required standards and has made a commitment to good customer service, technical competence and trading standards.

By using a Trust Mark certified provider who has met Government endorsed standards you can prove you took steps to ensure work is carried out to the correct standards.  Trust Mark use a code of conduct for suppliers as recommended by the HSE and work with Trading Standards to ensure competency.

As well as being Trust Mark certified our service team are also City & Guilds qualified and certified by Stroma.  Stroma is a Government approved provider of certification and training services for assessors and one of the UK's foremost certification bodies.


Our assessment team also includes City & Guilds and NVQ Level 2 & 3 qualified plumbers who hold accreditation or membership with the CIPHE, Water Management Society, Engineering Council, Water Safe Registered (a requirement of NHS Estates) and are Water Industry Approved holding "Approved Contractor" status under the Water Supply (Water Fittings) Regulations 1999.

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